Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

Account Information: When you create an account, we collect:

Full name Email address Password (encrypted) Company name (optional) Job title (optional)

Billing Information: If you subscribe to a paid plan, we collect:

Billing name and address Payment method details (processed through our third-party payment processor)

User Content: We collect and store the content you upload to the Service, including:

Translation strings and keys Project data and files Comments and notes Tasks and workflow information

Communications: When you contact us for support or other inquiries, we collect:

Your name and email address The content of your messages Any attachments you send us

1.2 Information We Collect Automatically

Usage Data: We automatically collect information about how you use the Service:

Pages visited and features used Time spent on the Service Actions performed (e.g., creating projects, uploading files) Date and time of your visits

Device and Browser Information: We collect technical information about your device:

IP address Browser type and version Operating system Device type and identifiers Language preferences Referring URLs

Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes: To Provide and Maintain the Service:

Create and manage your account Process your transactions and send billing notices Provide customer support Store and manage your translation projects Enable collaboration features

To Improve and Develop the Service:

Analyze usage patterns and trends Develop new features and functionality Conduct research and testing Identify and fix technical issues

To Communicate with You:

Send service-related announcements and updates Respond to your inquiries and support requests Send important notices about changes to our Terms or Privacy Policy Send marketing communications (with your consent, where required)

To Ensure Security and Prevent Fraud:

Monitor for suspicious activity Investigate and prevent security incidents Enforce our Terms of Service Comply with legal obligations

To Comply with Legal Obligations:

Respond to legal requests from authorities Enforce our agreements and policies Protect our rights, property, and safety

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for collecting and using your personal data depends on the specific data and the context in which we collect it:

Contract Performance: Processing is necessary to perform our contract with you (e.g., providing the Service) Legitimate Interests: Processing is necessary for our legitimate interests, such as improving the Service, preventing fraud, and ensuring security Consent: You have given us consent to process your personal data for specific purposes (e.g., marketing communications) Legal Obligation: Processing is necessary to comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your information in the following limited circumstances:

4.1 Service Providers

We share your information with third-party service providers who perform services on our behalf:

Payment Processing: Stripe (for processing payments) Cloud Hosting: Our hosting provider (for storing data) Email Services: Our email service provider (for sending transactional and marketing emails) Analytics: Analytics providers (for understanding how users interact with the Service) Customer Support: Support tools (for managing support requests)

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Business Transfers

If LocalJSONs is involved in a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal data.

4.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency). We may also disclose your information to:

Enforce our Terms of Service Protect our rights, property, or safety Prevent fraud or illegal activities Protect the rights, property, or safety of others

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence, including Portugal and other European Union countries. These countries may have data protection laws that are different from the laws of your country. When we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the European Commission Adequacy decisions by the European Commission Other legally approved transfer mechanisms

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Active Accounts: We retain your account information and User Content for as long as your account is active. Terminated Accounts: After you terminate your account:

If you have a paid subscription, we retain your data for 30 days to allow you to restore your account if needed If you have a free account, we may delete your data immediately or after a period of inactivity After the retention period, we permanently delete your personal data from our systems

Legal Obligations: We may retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes (e.g., preventing fraud). Aggregated Data: We may retain aggregated, anonymized data indefinitely for analytical purposes.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data: 7.1 Rights for EEA, UK, and Swiss Users (GDPR)

Right to Access: You can request a copy of the personal data we hold about you Right to Rectification: You can request that we correct inaccurate or incomplete data Right to Erasure: You can request that we delete your personal data under certain circumstances Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances Right to Data Portability: You can request a copy of your data in a structured, machine-readable format Right to Object: You can object to our processing of your personal data under certain circumstances Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time

7.2 Exercising Your Rights

To exercise any of these rights, please contact us at support@localjsons.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.

7.3 Account Settings

You can access, update, or delete certain account information by logging into your account settings. You can also export your data at any time using our export features.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit and at rest Regular security assessments and audits Access controls and authentication mechanisms Employee training on data protection Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@localjsons.com, and we will delete such information from our systems.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

10.1 Third-Party Integrations

If you choose to integrate the Service with third-party applications (e.g., GitHub, GitLab, Slack), you authorize us to share your User Content with those services as necessary to provide the integration. Your use of third-party services is subject to their own terms and privacy policies.

11. Marketing Communications

11.1 Promotional Emails

With your consent (where required by law), we may send you promotional emails about new features, updates, offers, and other information we think may interest you. You can opt out of receiving promotional emails at any time by:

Clicking the "unsubscribe" link in any promotional email Updating your email preferences in your account settings Contacting us at support@localjsons.com

11.2 Transactional Emails

We will continue to send you transactional and service-related emails (e.g., account verification, billing notices, security alerts) even if you opt out of promotional emails. These emails are necessary for the operation of the Service and cannot be disabled.

12. Cookies and Tracking Technologies

12.1 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the Service to function and cannot be disabled. They enable core functionality such as security, authentication, and session management. Performance and Analytics Cookies: These cookies help us understand how users interact with the Service by collecting aggregated usage data. We use this information to improve the Service. Functional Cookies: These cookies remember your preferences and choices to provide you with a more personalized experience.

12.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of the Service may not function properly.

13. Do Not Track Signals

Some browsers support a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. The Service does not currently respond to Do Not Track signals due to the lack of industry standards for implementing such signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page with a new "Effective Date" Sending you an email notification (if you have provided your email address) Displaying a prominent notice on the Service

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after we make changes constitutes your acceptance of the updated Privacy Policy.

15. Data Protection Officer

If you have questions about how we handle your personal data or wish to exercise your data protection rights, you can contact our support team at support@localjsons.com.

16. Additional Information for EEA, UK, and Swiss Users

16.1 Data Controller

LocalJSONs, located in Lisbon, Portugal, is the data controller responsible for your personal data.

16.2 Supervisory Authority

If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your data protection rights. For Portugal, the supervisory authority is: Comissão Nacional de Proteção de Dados (CNPD) Website: https://www.cnpd.pt

16.3 International Data Transfers

When we transfer personal data outside the EEA, we rely on approved transfer mechanisms, including:

Standard Contractual Clauses approved by the European Commission Adequacy decisions by the European Commission Other legally approved safeguards

17. Additional Information for California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the personal information we collect, use, and disclose Right to Delete: You have the right to request that we delete your personal information Right to Opt-Out: We do not sell your personal information to third parties Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights

To exercise these rights, please contact us at support@localjsons.com. We will respond to your request within 45 days.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: LocalJSONs Email: support@localjsons.com Location: Lisbon, Portugal We will make reasonable efforts to respond to your inquiry within a reasonable time frame.